The New Nurse Manager Basics Workshop

Wednesday, October 9
9:00 a.m.-5:00 p.m.



Nurses are often promoted to become nurse managers with little or no understanding of the leadership and business skills needed to succeed in the role. They pick up pieces of the leadership skill set, but are rarely given a game plan for the basics required to make the transition. From leadership and communication to the business knowledge necessary to run a unit effectively, this one-day interactive workshop is designed to provide you with key skills necessary to be a successful nurse manager.

This workshop offers 5.75 contact hours. For those looking to obtain or renew their Nurse Executive certification, the CEUs earned for the New Nurse Manager Basics workshop can also apply towards your Nurse Executive certification.

Key Learning Outcomes

  • Describe the key competencies for nurse managers
  • Synthesize basic skills of nursing leadership and their impact on staff and the work environment
  • Design a roadmap to achieve ongoing leadership success


8:00 a.m.-8:30 a.m. Coffee, tea, and water
8:30 a.m.-9:00 a.m. Welcome, introductions, and program overview
9:00 a.m.-10:00 a.m. Stepping into a Leadership Role

  • The Contemporary Manager Role and Responsibilities
  • Managing Yourself
  • Building Trust – How to be an Authentic Leader
  • Adopting a Coaching Mindset in Your Leadership Role
10:00 a.m.-10:15 a.m. Break
10:30 a.m.-12:00 p.m. Communication and Collaboration in Leadership Roles

  • Mastering Good Communication
  • Bridging the Communication Chasm Across Generations
  • Giving Constructive Feedback
  • Navigating Conflict
12:00 p.m.-12:45 p.m. Lunch break
1:15 p.m.-2:30 p.m. Managing Staff Performance

  • Coaching Staff to a Higher Level of Performance
  • Managing Resistance to Change
  • Promoting Staff Engagement
  • Avoiding Team Dysfunction/Incivility
  • Promoting Staff Resilience
2:30 p.m.-2:45 p.m. Break
2:45 p.m.-4:00 p.m. Resource Management

  • Healthcare Reimbursement
  • Budget Basics
  • Nurse Staffing in a Time of Shortage
4:00 p.m.-4:30 p.m. Next Steps

  • Promote your Ongoing Development
  • Course Evaluation

Presented by


Dr. Sherman has extensive national experience speaking on a wide variety of leadership topics. She is the lead faculty for both the Emerging Leaders and Nursing Administration Master’s Program. Dr. Sherman was named Florida Nurse Leader of the Year in 2005 by the Florida Organization of Nurse Executives; selected by the Robert Wood Johnson Foundation for a three-year Nurse Executive Fellowship in 2006; and selected as the Distinguished Teacher of the Year for Florida Atlantic University in 2008. She was inducted as a Fellow in the American Academy of Nursing in 2010.

The New Nurse Manager Basics Workshop

“I thoroughly enjoyed the New Nurse Manager workshop. I really enjoyed how relaxed it was and how active participation was encouraged. I appreciated the knowledge and experience of the presenters and truly learned from the stories they shared.”

“The presenters were knowledgeable and helpful in guiding constructive and useful conversation regarding multiple subject matters in the realm of leadership. An excellent workshop for a new nurse manager!”

“I would highly recommend this learning activity and the speakers were more than well prepared and fabulous!”

“Joyce and Rose were phenomenal speakers and I would have loved to work with either one of them.”